FAQs

Delivery:

How can I place an order?

Our online platform is very easy and straightforward to use. When you find a product you need, add it to the cart and fill in the information needed to confirm your order. Once you submit your order, you will be hearing back from us regarding your order confirmation.

How can I pay for my order?

We accept cash on delivery or online payments. Please note that there is an extra delivery fee.

When will my order be delivered?

2-3 working days.

What is your refund policy?

We accept returns and exchanges. Please refer to our return and exchange policy. If there was a deformation on the product, we can happily exchange it for a new one once assessed.

Giveaways:

Do you provide giveaways for various occasions?

Yes! We are able to customize your giveaways for any occasion.

Retail:

Are you open to collaborating with retail shops, to display and sell your products?

Yes. Please feel free to contact us regarding this matter, we look forward to working with you!